'/%3e%3cpath%20fill='%23fff'%20d='M124.2%2066.7Q129.2%2066.2%20135.9%2066.8Q142.6%2067.2%20145.7%2068.1Q148.8%2068.9%20153.7%2071.1Q158.6%2073.2%20161.5%2075.3Q164.4%2077.4%20167.5%2080.5Q170.6%2083.6%20172.5%2087Q174.4%2090.4%20175.6%2095.8Q176.8%20101.2%20176.2%20105.4Q175.8%20109.6%20172.7%20113Q169.6%20116.4%20166.8%20117.2Q164.1%20117.9%20161.8%20117.8Q159.4%20117.8%20156.5%20116.2Q153.6%20114.6%20152.5%20113.5Q151.4%20112.4%20150.5%20110.5Q149.6%20108.6%20148.8%20104.9Q148.1%20101.2%20146.1%2099.2Q144.1%2097.1%20141.6%2096Q139.1%2094.9%20133.7%2094.5Q128.2%2094.1%20124.3%2094.8Q120.4%2095.4%20117.7%2096.9Q114.9%2098.4%20113.3%20100.3Q111.8%20102.2%20111.3%20104.7Q110.9%20107.1%20111.5%20108.5Q112.1%20109.9%20115.4%20112Q118.8%20114.1%20135.2%20118.7Q151.6%20123.2%20159.1%20127.2Q166.6%20131.2%20171.1%20135.9Q175.6%20140.6%20177.2%20143.9Q178.9%20147.2%20179.9%20152.2Q180.9%20157.1%20180.8%20161.3Q180.8%20165.6%20179.3%20170.2Q177.9%20174.8%20176.2%20177.6Q174.6%20180.4%20171%20184Q167.4%20187.6%20162.6%20190.2Q157.8%20192.9%20153.8%20194.3Q149.8%20195.8%20140.3%20196.8Q130.9%20197.8%20126.5%20197.4Q122.1%20197.1%20117.7%20196.1Q113.2%20195.1%20107.3%20192.4Q101.4%20189.8%20100%20188.7Q98.6%20187.6%2093.9%20182.8Q89.2%20177.9%2087.3%20174.1Q85.4%20170.2%2084.2%20165.6Q83.1%20160.9%2083.6%20157.8Q84.1%20154.8%2085.8%20152.2Q87.4%20149.6%2089.3%20148.3Q91.2%20147.1%2094.6%20146.6Q97.9%20146.1%20100.1%20146.6Q102.2%20147.1%20104.8%20148.8Q107.4%20150.4%20108.7%20152.3Q109.9%20154.2%20111.2%20158.4Q112.4%20162.6%20114.9%20164.8Q117.4%20166.9%20120.2%20168Q122.9%20169.1%20125.6%20169.5Q128.2%20169.9%20135%20169.5Q141.8%20169.1%20145.2%20167.8Q148.6%20166.6%20150.8%20164.1Q152.9%20161.6%20152.4%20158.8Q151.9%20155.9%20150.4%20154.4Q148.9%20152.9%20146.2%20151.5Q143.6%20150.1%20139.6%20148.6Q135.6%20147.1%20123.4%20144.1Q111.2%20141.1%20105.3%20138.4Q99.4%20135.8%2096.8%20133.8Q94.1%20131.8%2091.2%20128.6Q88.4%20125.4%2087%20123Q85.6%20120.6%2084.6%20117.2Q83.6%20113.8%2083.3%20109.9Q83.1%20106.1%2083.7%20101.2Q84.2%2096.4%2085.3%2093.5Q86.4%2090.6%2088.9%2086.6Q91.4%2082.6%2094.5%2079.5Q97.6%2076.4%20100.9%2074.2Q104.2%2072.1%20107.8%2070.6Q111.2%2069.1%20115.2%2068.1Q119.2%2067.1%20124.2%2066.7Z'/%3e%3c/svg%3e)
Privacy Policy
This page says which personal data Sellrika keeps, why, and who else gets it.
There are two groups of people. Shop owners and their staff have an account with us. Buyers are the customers of a shop that uses Sellrika. For buyers, the shop decides what happens with their data, and we keep it for the shop.
1. The data we keep
About shop owners and staff:
- Name, email address and role.
- The password, only in a scrambled form (a hash). We cannot read it.
- The plan, the date it is paid until, and the customer number Stripe gives us. We never see or keep your card number.
About a shop:
- Name, address, phone, settings, products, pictures, stock, orders and reports.
About a shop's buyers:
- Name, phone, email address and delivery addresses.
- Their orders, and notes the shop writes about them.
- If the shop offers customer accounts: the sign-in through Google Firebase.
From every visitor:
- The IP address and what the browser sends with a request, such as its language. We use this for a short time to stop abuse and to find errors.
2. Cookies and browser storage
We only use cookies that are needed to run Sellrika. We have no advertising cookies.
- 'sid' keeps shop staff signed in.
- 'csid' keeps a buyer signed in to a shop's store.
- 'lang' remembers the language.
- 'currency' remembers the currency a store shows its prices in.
The browser also keeps the cart, an unfinished sale and the checkout details on your own device, so they are still there when you come back.
A shop may add Google Analytics or the Meta Pixel to its own store. These then set their own cookies. The shop is responsible for them.
3. Why we use the data
- To run Sellrika: the till, the online store, orders and reports.
- To send emails: confirming an address, order emails for a shop, and the emails a shop sends to its customers.
- To take the payment for the plan.
- To keep Sellrika safe and to stop abuse.
- To answer you when you write to us.
We do not sell personal data. We do not use it for advertising.
4. Who else gets data
We give data to others only as far as they need it for their part of the work:
- Stripe, for the payment of the Sellrika plan.
- Our email provider, to deliver emails.
- Our hosting provider, where Sellrika runs.
- The payment provider a shop has switched on (Stripe, PayPal, Omise or 2C2P), for the payment of an order.
- Google Firebase, when a shop has switched on customer accounts.
- Telegram, when a shop has switched on order alerts there.
We also give data to the authorities when the law makes us do so.
These companies may keep data in other countries than yours.
5. How long we keep data
We keep the data as long as the account is open.
When you ask us to close your account, we delete your shops and their data within 30 days. We keep only what the law tells us to keep, such as payment records.
6. Your rights
You may ask us which data we keep about you. You may ask us to correct it, to delete it, or to give you a copy. Write to support@sellrika.com.
If you are a buyer of a shop, please ask the shop first. The shop decides about your data, and we help the shop to answer you.
7. Security
Sellrika is only reached over an encrypted connection (HTTPS). Passwords are kept as hashes. The secret keys of payment and email providers are kept encrypted.
No system is completely safe. If something happens to your data, we tell you as soon as we can.
8. Children
Sellrika is made for businesses. It is not meant for children, and we do not knowingly keep data of children.
9. Changes to this page
When we change how we use data, we change this page and its date. If a change is important, we also tell you by email.
10. Contact
Questions about your data? Write to support@sellrika.com.